Don't worry, we can get this fixed!  It's annoying when the app asks you to buy a subscription even though you already paid. Here are some steps to troubleshoot:

1. Check Your Subscription Status:

  • Confirm Your Purchase: Search your email for a confirmation email with your purchase details from Apple. This should verify your purchase.

  • Subscription Check: Open Settings > [Your Name] > Subscriptions. Find the "BusinessLine" subscription and see if it shows as active.

2. Restore Purchases:

If your subscription shows as active but the app is still asking you to purchase, try this:

  • Locate the "Restore Purchases" option within the BusinessLine app's subscription section (if available).

  • This helps refresh your purchase history and activate your subscription on the device.

3. Restart the App:

Sometimes a simple restart can do the trick. Close the BusinessLine app completely and then relaunch it.

4. Contact Support:

If none of these steps work, it's time to contact the BusinessLine support team. They're there to help! Here's how to reach them:

Here's a tip to speed things up:  When you contact support, include your purchase receipt or transaction ID in your email. This will help them investigate the issue faster and get you back to using your BusinessLine subscription quickly.