We understand that experiencing poor call quality or failed connections can be frustrating. Here are some potential reasons and troubleshooting tips:
1. Network Connectivity:
Weak internet connection: Ensure you have a strong and stable Wi-Fi or mobile data connection. Try switching between networks if possible.
Network congestion: Calls might experience temporary issues during peak usage times.
2. App and Device:
Outdated app: Update the BusinessLine app to the latest version from the App Store.
App permissions: Verify that the app has the necessary permissions to access the microphone and network on your device from your device settings.
Device restart: A simple restart of your device can sometimes refresh the connection and resolve temporary glitches.
3. Other factors:
Device compatibility: Ensure your device meets the minimum system requirements for the BusinessLine app.
Technical issues: Sometimes, unforeseen technical issues on the BusinessLine service or your carrier's network could be at play.
If the problem persists after trying these steps, feel free to contact BusinessLine support at: https://2ndline.biz/support.html for further assistance.