Experiencing difficulty sending a text message with 2nd Phone Number? Follow these steps to troubleshoot:

1.Check your subscription and credit:

  • Ensure your  2nd Phone Number Standard subscription is active: Expired subscriptions won't permit message sending. Confirm your subscription status within the app.

  • Verify that your account has sufficient credit: Sending messages requires an adequate credit balance. Top up your credit if necessary.

2. Ensure internet connection:

  • Connect to a stable Wi-Fi or mobile data network:  2nd Phone Number relies on an internet connection to send messages.

  • Check the strength of your internet connection: A weak signal may cause sending issues. Consider moving to a better location or switching to Wi-Fi.

3. Verify recipient's country code:

  • Double-check the recipient's country code: Incorrect codes can result in failed deliveries.

Still encountering issues?

If the problem persists, reach out to our support team at: https://2ndline.biz/support.html  for further assistance. Please include the following details in your email:

  1. Your  2nd Phone number(s): This helps us identify your account.

  2. Recipient's country code: Essential for troubleshooting international messaging issues.

  3. Error message (if any): Providing the exact error message aids in pinpointing the problem.

Additional tips:

  • Keep the  2nd Phone Number app up to date with the latest version for optimal performance.

  • If issues persist after attempting the above steps, consider restarting your device.