To keep your account secure, please use your real mobile number (not a virtual number) when completing Profile Verification. Follow these steps to finish the process: 

  1. Access Profile Verification 
    • Tap the user profile icon at the top right of your Messages screen. A prompt will appear guiding you to complete your profile. 
  2. Verify Your Phone Number 
    • If your mobile number isn’t verified yet, complete this first. Once done, the “Phone Number” status will show Completed. 
  3. Verify Your Identity 
    • Go back to the Profile screen and select ID Verification. 
    • Tap Verify Now, then Let’s Go! to start. 
    • Upload clear photos of a valid government-issued ID (driver’s license, passport, or ID card). 
    • Take a well-lit selfie to confirm your identity. 
    • Follow the on-screen steps to complete verification successfully. 

Need Assistance? 

If you face any issues during verification, reach out to our support team at support@2ndline.biz. You can also tap “Contact Support Team” directly from the Profile Verification screen for help.